Complaints jobs in West%20Midlands
Browse 943 live complaints jobs in West%20Midlands, with a typical salary around £42,500. New roles are added daily — click any listing to view the full details and apply directly on CV-Library.
Repairs Contract Manager
Ensure complaints are managed effectively and in line with the Housing Ombudsman Complaint Handling Code. Analyse performance data to identify trends, emerging risks and opportunities for service impr…
Customer Retention & Experience Specialist
Recognise early signs of dissatisfaction and act before they develop into complaints or cancellations. Help customers understand their services, pricing, contract terms and available support. Growing…
Registered Manager
Maintain robust oversight of incidents, missing-from-care episodes, complaints , restraints, safeguarding concerns and regulatory notifications. Complete and respond to Regulation 44 monitoring, and l…
After Sales Manager
Handling and resolving customer queries and complaints . Supporting customers with technical, servicing and repair-related queries. Overseeing warranty, service, repair and MOT processes. Identifying…
Children Services YOS Team Manager (PO6) - Social Care Non-Qualified
Respond to service requirements, resolve problems and contribute to complaints management. Contribute to monitoring, evaluation and quality assurance processes. Design and deliver training and present…
Senior Customer Service Partner
Escalate customer complaints appropriately and in line with company policy. Work closely with Sales to support customer visits and deliver an exceptional customer experience. Act as a key point of con…
HSEQ Manager
Managing customer complaints , non-conformances and corrective actions. Developing QHSE KPIs and reporting performance to management. Leading internal audits and supporting customer, supplier and exte…
Maintenance Manager
Support resolution of operational issues, service impacts or complaints . Contractor & Supply Chain Management. Oversee subcontractor activities and performance. Ensure all contractors work safely and…
Senior Customer Service Partner
Escalate customer complaints appropriately and in line with company policy. Work closely with Sales to support customer visits and deliver an exceptional customer experience. Act as a key point of con…
Customer Service Advisor
Identify and escalate complaints , service failures, vulnerable customer concerns, recurring issues or complex cases where additional support is required. Collaborate with colleagues, store teams, war…
Membership Experience Manager
Managing feedback and resolving issues: Handle member queries, feedback and complaints with professionalism, empathy and a solutions-focused approach. Maintaining high standards: Take pride in the fin…
Part-time Compliance & Quality Manager | Canterbury | £50k FTE
Manage SOPs, supplier and customer approvals, temperature monitoring, returns, complaints , recalls, deviations and CAPA processes. Lead internal and external audits, including regulatory inspections.…
Restaurant Manager
Customer Experience: Ensure excellent customer service, handle guest feedback and resolve complaints promptly and professionally. Staff Scheduling: Prepare rotas, manage staffing levels and ensure ade…
Compliance Lead
Work with and resolve any queries, complaints arising from customers, external agencies such as the Environment Agency, Local Authorities, Public Utility Companies etc. Ensure all certificates are rec…
QHSE Manager
Managing customer complaints , non-conformances and corrective actions. Developing QHSE KPIs and reporting performance to management. Leading internal audits and supporting customer, supplier and exte…
Registered Manager
Investigate and resolve complaints , safeguarding concerns, and incidents in a timely and professional manner. Implement and maintain robust quality assurance systems to continuously improve the stand…
Head of Customer Success
Manage escalations, complaints and service recovery. Review pipeline quality, CRM performance and enquiry-to-start conversion. Ensure accurate handovers and effective employer onboarding. Work with ma…
Complex Case Management Officer
Working across Property Care, Neighbourhoods, Compliance, Complaints and external partners, you'll lead a joined-up approach to cases involving customer vulnerability, disrepair, damp and mould, acces…
Customer Account Coordinator *25 days A/L+Friday finish 1:30pm*
Proactively review, investigate and escalate customer complaints where applicable. Acquire technical product experience with a willingness to understand the company product offer so as to process basi…
Anti-Social Behaviour Service Manager
Managing and investigating Stage One and Stage Two complaints in line with the Housing Ombudsman's Complaints Code. Preparing and presenting legal cases and court documentation to a high standard. Bui…
Complex Case Officer
Review case histories, repairs records, complaints , commitments and outstanding actions to create clear resolution plans. Coordinate action across internal teams, contractors, surveyors, occupational…
Catering Line Manager
Respond professionally to customer queries and complaints , escalating more complex issues to the appropriate manager. Support the induction and training of catering staff, including food hygiene and…
Lettings Manager
Complaints handling. Responsible for ensuring all properties and Landlords are compliant. About You. Strong business acumen. Property experience - ideally ARLA qualified or willing to work towards. Ex…
Resident Liaison officer
Complaint Resolution & Aftercare: Handle tenant inquiries, manage complaints proactively to resolution, and carry out post-installation satisfaction surveys and handovers. Site Administration: Maintai…
Registered Manager
Effectively manage complaints and incidents. Carry out investigations relating to the quality of the service and use findings to make improvements. Be prepared to work flexibly to ensure safe delivery…
Frequently asked questions
How many complaints jobs are available in West%20Midlands?
There are currently 943 live complaints vacancies in West%20Midlands listed on Jobs North East. The list is updated daily from CV-Library.
How do I apply for complaints jobs in West%20Midlands?
Click any job above to see the full details, then select "Apply" to be redirected to the original listing on CV-Library where you can submit your application.
Are these complaints jobs in West%20Midlands updated regularly?
Yes. New complaints roles in West%20Midlands are added daily, and expired listings are removed automatically.