Complaints jobs in West%20Midlands
Browse 917 live complaints jobs in West%20Midlands, with a typical salary around £36,000. New roles are added daily — click any listing to view the full details and apply directly on CV-Library.
Customer Service Advisor
Manage complaints professionally, resolving issues where possible and escalating when appropriate. Identify recurring issues and suggest practical improvements to processes, procedures and workflows.…
Technical Manager
Act as the primary technical contact for customers, suppliers, and external stakeholders, leading technical reviews, product launches, complaint reduction initiatives, and first production approvals.…
Housing Officer
Investigate and resolve complex tenancy management complaints , including enquiries from elected members and MPs. Work closely with internal teams, external agencies and support providers to resolve t…
Resident Liaison Officer
Maintain accurate records of communications, access issues, complaints and resolutions. Ensure vulnerable residents are identified and provided with appropriate support measures. Organise and attend r…
Procurement And Contract Officer
Carry out property inspections to assess suitability, investigate disrepair complaints and maintain accurate property inventories. Monitor contract, project and service-level agreement performance, ad…
Principal Private Sector Housing Officer
You will be working across housing conditions, HMOs, property licensing and enforcement, dealing with both reactive complaints and proactive investigations into non-compliant and unlicensed properties…
Restaurant & Bar Manager
Handle guest feedback and complaints professionally and proactively. Ensure compliance with all food safety, health & safety, licensing and allergen procedures. Support weddings, conferences, private…
Compliance Surveyor
Act as the technical lead for complex property condition complaints and provide specialist input into complaint responses and Ombudsman enquiries. Maintain accurate records, evidence and audit trails…
Deputy Homecare Manager
Managing incidents, complaints and risks. Supporting recruitment, supervisions and appraisals. Working with customers, families and professionals. Deputising for the Registered Manager. Participating…
Quality Assurance Manager
You will also take the lead on customer quality, managing complaints , containment and corrective actions, and using data and quality tools to identify trends, root causes and long-term improvements.…
Risk & Compliance Manager
Investigate and coordinate responses to complaints , provide analysis and reports to the Management Team, and support the Head of Risk with escalated complaints . Draft, review, and update risk manage…
Hotel Duty Manager
Answer questions about hotel policies and services, and resolve customers complaints . Purchase supplies or services from outside vendors. Inspect hotel for cleanliness and appearance. Co-ordinate fro…
Trainee Claims Handler - Home Insurance
If you work in a contact centre, a complaints team, a housing association, a lettings agency, a utility, a bank or a mortgage broker, you're closer to being a Trainee Claims Handler than you think. Yo…
Support Services Manager
Manage, maintain and monitor systems for customer complaints , ensuring they are resolved in a timely manner by liaising with operational managers and ensuring they are resolved to the satisfaction of…
Customer Service Team Leader
You'll resolve complaints and acknowledge compliments, implementing action plans to address any areas of dis-satisfaction. You'll communicate and manage annual leave and absences and use initiative to…
Customer Service Coordinator
Handling customer complaints professionally and building strong, positive customer relationships. What We're Looking For. We're looking for a confident, organised and proactive Customer Service Coordi…
Housing Officer
Investigate and manage anti-social behaviour complaints , taking appropriate action and recognising safeguarding concerns. Carry out estate visits and inspections, monitoring communal areas, service s…
Building Surveyor Manager
Manage complaints , contract disputes and stakeholder relationships. Produce reports and provide professional advice to senior leadership teams. Develop policies, strategies and service improvement in…
Technical Manager
Manage customer technical queries, complaints and requests within agreed timescales. Manage site allergen controls, including segregation, cleaning, labelling and verification. Maintain strong standar…
SEND Tribunals Officer
Experience managing complex casework, appeals, complaints , mediation or Tribunal processes. Excellent written communication skills with the ability to prepare high-quality reports and submissions. St…
Senior Quality Assurance Manager
Continuous Improvement: Partnering with Operations teams to track KPIs, analyse trends, and lead investigations into customer complaints . Supplier Quality: Managing supplier performance via scorecard…
Customer and Sales Support Executive
Handle customer enquiries, requests and complaints , resolving issues efficiently or escalating when required. Process customer orders accurately using internal systems. Assist the sales team with bes…
Site Manager - High-Rise Retrofit
Ensure a robust strategy is in place for managing complaints and defects. Drive quality throughout the project lifecycle, with zero defects as the target on handoverWhat You'll Need. Essential. Experi…
Technical Manager
Drive root cause analysis and corrective action implementation for internal non-conformances, customer complaints , and audit findings. Manage customer technical portal submissions, specification appr…
Quality Manager
Investigate complaints and concerns to root cause, implementing action plans that reduce recurrence and improve performance against KPIs. Maintain and improve procedures, internal audit processes, qua…
Frequently asked questions
How many complaints jobs are available in West%20Midlands?
There are currently 917 live complaints vacancies in West%20Midlands listed on Jobs North East. The list is updated daily from CV-Library.
How do I apply for complaints jobs in West%20Midlands?
Click any job above to see the full details, then select "Apply" to be redirected to the original listing on CV-Library where you can submit your application.
Are these complaints jobs in West%20Midlands updated regularly?
Yes. New complaints roles in West%20Midlands are added daily, and expired listings are removed automatically.