Waiter – Waitress Interview Questions and Answers

Interview questions and answers for a waiter and waitress job in the hospitality industry. Download the file on this page and go through all the questions and example answers.

Training and development

You will normally receive on-the-job training from your employer. You may be encouraged to work towards qualifications, such as:

Level 2 Certificate in Hospitality and Catering Principles (Food and Beverage Service)
Level 2 (NVQ) Diploma in Food & Beverage Service
Level 3 Certificate in Food and Beverage Service Supervision

Depending on your duties, your employer may put you through training in areas such as food safety and food hygiene.

You could also take further training to expand your knowledge of specialist areas like wine, spirits and other alcoholic drinks, like that offered by the Wine & Spirits Educational Trust, for example:

Level 1 Award in Wine Service
Level 2/3 Certificate in Wines and Spirits
Skills, interests and qualities

To become a member of the waiting staff you should have:

excellent customer service skills

an interest in food and drink
high standards of personal hygiene
the ability to remain calm under pressure
an awareness of health and safety issues
the ability to memorise orders
good numeracy skills for dealing with bills and payments
the ability to work on your own and as part of a team


Waiter & Waitress Interview Questions and Answers

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