Support Worker

About WESolutions

WESolutions is a global healthcare recruitment consultancy, connecting healthcare professionals with international/domestic career opportunities.

Job Overview

We are seeking Support Workers with hands-on experience supporting individuals with complex needs and behaviours that challenge. The role involves providing person-centred care, managing behavioural escalation safely, and working collaboratively within enhanced staffing arrangements.

Key Responsibilities

• Provide person-centred support in line with individual care plans, risk assessments and Positive Behaviour Support (PBS) plans.

• Recognise behavioural triggers and early warning signs and use appropriate de-escalation techniques.

• Support individuals who may display physical aggression, impulsivity, destructive behaviour or absconding risks.

• Work effectively within enhanced staffing arrangements, including 3:1, 4:1 and 5:1 support.

• Follow safeguarding procedures and least restrictive practice principles.

• Support personal care, daily living activities, medication, meals and community access as required.

• Maintain accurate care records and incident reports.

• Work closely with colleagues and senior staff to maintain safety and consistency of care.

Essential Requirements

• Previous hands-on experience supporting individuals with complex needs and behaviours that challenge.

• Experience in 3:1, 4:1 or 5:1 support packages, or a comparable high-acuity setting.

• Practical experience managing behavioural escalation and physical aggression.

• Strong de-escalation skills and the ability to remain calm under pressure.

• Experience following care plans, risk assessments and behavioural support plans.

• Good teamwork, communication and safeguarding awareness.

Desirable Requirements

• DMI (Dynamis), PMVA or another recognised physical intervention qualification.

• Experience in learning disabilities, autism, acquired brain injury or mental health support.

• Knowledge of PBS, DoLS and restrictive care arrangements.

• Experience with incident reporting and post-incident debriefing.