Stakeholder & Public Liaison Officer

An opportunity for a Stakeholder & Public Liaison Officer to support construction projects across the North East. This is a full-time, 12-month fixed-term contract offering a competitive salary and car allowance/fuel card.

The Company

A leading construction business delivering civils projects across the region, committed to maintaining positive relationships with local communities, stakeholders and businesses affected by construction activities.

The Role

Responsibilities will include:

• Managing project enquiries, complaints and compliments, ensuring all communications are recorded and addressed promptly
• Acting as the main point of contact for members of the public and key stakeholders
• Arranging visits to residents and businesses affected by construction works
• Supporting visitor centre operations and organising stakeholder events
• Preparing weekly and monthly reports for project teams and communications departments
• Liaising with site teams on public communications and project updates
• Supporting PR and social value events
• Advising site teams on stakeholder engagement and complaint resolution
• Maintaining health and safety, safeguarding and GDPR compliance

Experience Required

• Minimum two years' experience in customer service or administration
• Excellent written and verbal communication skills
• Strong IT skills, including Microsoft Office
• Full UK driving licence and willingness to travel across the North East
• Excellent organisation, attention to detail and time management
• Confident handling complaints and resolving conflict
• A proactive, approachable and professional manner

Experience in communications, PR, marketing, social media or the construction sector would be advantageous.

Remuneration

£34,000 per annum + car allowance and fuel card

Full-time | 12-month fixed-term contract | North East

Corepeople Recruitment Limited will be acting as an employment agency in relation to this vacancy.

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