Sales Administrator

Are you an organised administrator with an eye for detail and the ability to understand technical drawings?

We are working with an established business looking to recruit a Sales Administrator to support its sales and production teams. This is a varied role combining sales administration, customer liaison, quotation preparation and the management of technical information.

The position would suit someone with previous experience in sales administration, technical administration or a similar role within a manufacturing, engineering or construction-related environment.

Please note: This is a fully office-based position. Due to the location, applicants would ideally be suited within a 15-mile radius of the workplace.

The Role

You will play an important part in ensuring customer enquiries, quotations and orders are processed accurately and efficiently. Working closely with colleagues across sales and production, you will manage technical documentation, maintain production schedules and help ensure customers receive accurate information and a reliable service.

Your responsibilities will include:

• Preparing accurate quotations from customer drawings, specifications, schedules, emails and other information.

• Reviewing and organising technical drawing packages and large volumes of supporting documentation.

• Reading and interpreting technical drawings to ensure quotations and orders are accurate.

• Liaising with customers to clarify requirements, resolve queries and obtain missing information.

• Processing customer orders and preparing job cards.

• Maintaining and updating rolling production line schedules.

• Keeping customer records, job files and associated documentation accurate and up to date.

• Using Microsoft Excel, Outlook, Teams, Microsoft Dynamics and other business systems to support daily operations.

• Communicating effectively with sales and production colleagues to ensure information is shared promptly and accurately.

• Providing general administrative support to the sales team, with additional support for the accounts department during busier periods.

You will be expected to manage your workload proactively, maintain high standards of accuracy and make a positive contribution to the wider team.

About You

We are looking for someone who is dependable, organised and comfortable working with detailed technical information.

Ideally, you will have:

• Previous experience in sales administration, technical administration or a similar administrative role.

• The ability to read and interpret technical drawings.

• Strong organisational skills and experience managing substantial volumes of paperwork and information.

• Good working knowledge of Microsoft Excel and Outlook.

• Experience with Microsoft Dynamics or a similar CRM or business management system.

• Clear written and verbal communication skills.

• Excellent attention to detail and a commitment to accuracy.

• The ability to prioritise tasks, work under pressure and meet deadlines.

• A proactive approach, with the initiative to identify work and support colleagues when priorities change.

• A flexible and reliable approach, including a willingness to work additional hours when required.

Experience within manufacturing, engineering or construction products would be advantageous.

Salary and Benefits

• Salary: £29,000–£35,000 per annum, depending on experience.

• Working hours: Monday to Friday, 8.00 am–5.00 pm, with a one-hour unpaid lunch break.

• Annual leave: 25 days plus bank and public holidays.

• Pension: 3% employer contribution and 5% employee contribution.

• Probation: Six months.

Important Location Requirement

This role is entirely office-based, with no home-working arrangement. Applicants would ideally be suited within a 15-mile radius of the workplace and be able to commute reliably for the required working hours.

If you have the relevant administrative experience, can interpret technical drawings and are looking for a varied role supporting a busy sales and production operation, we would welcome your application.