Neighbourhood Housing Lead - SE London
About this role
Park Avenue are partnering with a London based housing provider, who are looking for an experienced Housing Officer to join their team. You will take ownership of a busy patch, helping residents navigate tenancy issues and ensuring neighbourhoods remain safe, sustainable places to live.
You'll have the autonomy to manage your own caseload, build relationships with residents, and influence positive outcomes across your communities.
Your Impact:
- Helping residents sustain successful tenancies and maintain stable homes.
- Creating safer, more welcoming communities by resolving neighbourhood issues and anti-social behaviour.
- Supporting vulnerable residents to access the help and services they need.
- Building trust and positive relationships across your neighbourhoods.
- Delivering solutions that improve resident's quality of life and overall wellbeing.
- Working with partners to achieve meaningful, long-term outcomes for communities.
- Providing a visible, responsive service that puts residents at the heart of every decision.
About You:
- Previous Housing Officer experience within social housing, local authority, or housing association settings.
- Strong understanding of tenancy management and housing legislation.
- Experience managing ASB and complex resident cases.
- Able to work independently and build strong resident relationships.
From day one, you'll be helping residents navigate complex challenges, creating safer neighbourhoods, and delivering meaningful outcomes across your patch. It's an opportunity to step into a role where your expertise can make an immediate and visible difference.
Ready for your next challenge as a Housing Officer?
Click Apply now and send over your CV over to (url removed). If you're not actively job searching but would like to discuss the market or other Housing Officer opportunities, get in touch for a confidential chat via (phone number removed).
Key skills mentioned
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