Traffic Office Administrator

Traffic Office Administrator, £25,000 - £30,000 per annum, East Kilbride, Immediate Start

Benefits

• Competitive salary of £25,000–£30,000 per annum, depending on experience and suitability.
• Working hours of Monday to Friday, 8:00am–5:00pm.
• Opportunity to join a busy transport and logistics environment.
• A varied role offering the chance to utilise and develop traffic office and customer service skills.

Responsibilities 

• Supporting the day-to-day operations of the traffic office.
• Coordinating transport and delivery activities to help ensure smooth and efficient operations.
• Communicating with customers, providing updates and responding to enquiries professionally.
• Using computer systems to update records, process information and maintain accurate documentation.
• Liaising with drivers, colleagues and other relevant parties to resolve queries and support daily transport schedules.
• Assisting with general traffic office administration and ensuring information is recorded accurately.
• Helping to maintain excellent customer service throughout the delivery process.

Requirements

• Previous traffic office or transport administration experience is essential.
• Experience within a pallet network environment would be a significant advantage.
• Strong customer service and communication skills.
• Good computer literacy and confidence using administrative systems.
• Excellent organisational skills, with the ability to multitask and prioritise workloads in a busy environment.
• A proactive, reliable and flexible approach to work.
• Strong attention to detail and the ability to work effectively under pressure.