Support Worker

Are you seeking a new challenge as a Support Worker that allows you the opportunity to demonstrate a caring and compassionate nature, delivering excellent care and support services? If so, we would love to hear from you.

Support Workers at Heath Street provide a diverse range of care to individuals with learning and physical disabilities along with safety, security and reassurance with a range of care options available to meet their personal needs. Our vibrant communities thrive on connection and joy, offering activities tailored to what our residents love most. Together, we create a warm, engaging environment where everyone feels valued and supported.

All of our Support Workers at Heath Street, are committed to delivering excellent care and support services, which has resulted in this service receiving a "Good’’ rating by CQC.

We offer a wide variety of community access, such as, visits to cafes and lunches out, day trips, bingo, coffee mornings, pamper sessions, musical sessions. We support up to 6 individuals, both males and females, with everyday support including personal care, meal time support, medicine administration, managing finances and help with budgeting, we also support with PEG care and specified SALT recommended diets. We support with supermarket shopping and special visits.

Support Workers Joining our team at Heath Street will play a vital role in promoting and enabling inclusivity, individuality and independence through respectfully supporting our tenants who lead active lives exploring their interests.

We are looking for individuals who demonstrate the behaviours that underpin our organisational values, to ensure that the services to our customers are excellent. As a Support Worker, you will be required to display the following values and behaviours:        

• Own it – make it happen
• Improve it - move things forward.
• Live it – show understanding and compassion

People supporting in care, must also demonstrate the following values and behaviours:

• Caring - Placing individuals at the heart of the care, ensuring services are delivered with empathy, dignity, respect, inclusivity and integrity at all times
• Compassion - Requires a level of consideration, patience, empathy and understanding towards others people’s situation and their needs
• Communication - Always listen carefully, speak to people and act in a way that the person can understand
• Courage - Not to be fearful of trying new things to improve the quality of care and raise any concerns proactively
• Commitment - Provide a positive environment, with flexible and a proactive approach to our customer’s needs, helping to make each day special. Working collaboratively with colleagues and be accountable for providing services that make a positive difference to people’s lives.    

Further details of the role, responsibilities and requirements are available in the Job description and Person Specification attached.

Benefits:

In return, we offer our Support Workers a rewarding opportunity to work within a team of experienced mentors and peers, ensuring that you can thrive at work. Other benefits include:

• Continuous professional development with training, coaching, and mentoring
• Enhanced maternity, shared parental, and adoption leave
• Free onsite parking
• Paid Carer’s leave
• Access to a number of fantastic rewards including free and discounted tickets to popular destinations
• Access to Blue Light Discount
• Access to our Employee Assistance Programme
• Cycle to work scheme
• Long service recognition scheme

Our Inclusive Culture: 

The Housing Plus Group is an inclusive employer committed to supporting all employees. We know that people perform better when they can be themselves, so creating a culture which is inclusive isn’t only the right thing to do, but is crucial to the success of any organisation. All of our employee networks make a positive contribution to how we are able to support all of our staff and includes networks such as our LGBTQ+ employee group, disability positive, heritage and culture and our allies’ network.

Recruitment process:

To apply for this role, please click on the apply button and complete the values-based screening questions. Following this, if you are successful one of the team will contact you to discuss the next stages of the process.