Litigation Administrative Assistant

Litigation Administrative Assistant – Injury Services | Ipswich, Suffolk | Permanent, Full-Time

Salary: Competitive + discretionary performance bonus
One of the region’s oldest and fastest-growing law firms is looking for an Administrative Assistant to join its Injury Services team in Ipswich. Clients will often speak to you first, so you’ll help make sure every enquiry is handled professionally and the team runs smoothly day to day.

The role

• Be the first point of contact for new and existing clients by phone and email
• Open new client files and keep records and documents accurate and up to date
• Arrange client appointments and give the team general administrative support
• Handle a range of day-to-day admin tasks accurately and efficiently
• Build good relationships with clients and colleagues, with excellent customer service throughout
• Keep high standards of professionalism, confidentiality and attention to detail

About you

• Highly organised, personable and professional
• Excellent communication skills and a strong eye for detail
• Comfortable managing a varied workload and prioritising well
• Proactive, and works well as part of a busy team
• Injury services experience would be useful but isn’t essential. Admin experience from the legal sector, other professional services or a customer-focused role is also welcome

What’s on offer

• Competitive salary and discretionary performance bonus
• Generous holiday entitlement
• Enhanced family leave policies
• Mental health and wellbeing support
• Professional development
• Discount schemes and a health cash plan
• A Top 200 UK law firm with more than 280 people and strong regional roots

To apply, send your up-to-date CV to (url removed)
Gerrard White is committed to equal opportunities and welcomes applications from all suitably qualified candidates. Please tell us if you need any reasonable adjustments during the process.

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