Income Manager

Income Manager (part-time)

Our client is seeking an organised and detail-oriented Income Manager to oversee all income-related activities within their financial services business. The successful candidate will use Intelligent Office (IO) to monitor, reconcile, and report on adviser income, provider commission payments, and client fee income, ensuring accuracy and timely processing.

• £20 - £22 per hour
• 20-25 hours per week, flexible
• 25 days of annual leave (pro rata)
• Farnham
• Parking

Job Description:

Monitor and track all commission, fee, and recurring income received.

Reconcile provider statements against expected income.

Investigate and resolve discrepancies in commission or fee payments.

Ensure income is accurately recorded within Intelligent Office.

Maintain up-to-date records of adviser remuneration and business revenue.

MONTH END: Complete month end for the business to ensure all income is reconciled and applied correctly to each adviser.  This is imperative to ensure correct payments are made to advisers and introducers accurately and on time each month. 

Intelligent Office Administration

Manage income workflows and pipelines within Intelligent Office.

Update client and provider records accurately.

Generate income, revenue, and management reports.

Monitor outstanding income and follow up with providers where necessary.

Support data integrity and compliance requirements within the system.

Reporting & Analysis

Produce regular income reports for management.

Compliance & Controls

Ensure all income processes comply with FCA requirements and company procedures.

Maintain audit trails and documentation relating to income reconciliation.

Support internal and external audits when required.

Stakeholder Management

Liaise with advisers, administrators, providers, and Finance Manager.

Respond to income-related queries promptly and professionally.

Build effective working relationships with internal and external stakeholders.

Skills & Experience

Essential

• Previous experience in income management, finance administration, or commission reconciliation.
• Strong working knowledge of Intelligent Office (IO).
• Excellent attention to detail and accuracy.
• Good numerical and analytical skills.
• Proficient in Microsoft Excel and Microsoft Office applications.
• Ability to prioritise workloads and meet deadlines.

Desirable

• Experience within financial services, wealth management, or mortgage businesses.
• Understanding of adviser charging, commissions, and recurring revenue models.
• Knowledge of FCA-regulated environments.

Personal Attributes

• Highly organised and methodical.
• Self-motivated and able to work independently.
• Strong problem-solving skills.
• Professional and confidential in handling financial information.
• Excellent communication and interpersonal skills.

Benefits

• Flexible part-time working hours.
• Opportunity to work within a growing financial services business.
• Ongoing training and development.
• Supportive and collaborative working environment.

Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice!

Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.

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Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.