Streetworks Planner / Scheduler

Role Overview

Responsible for planning and coordinating highway maintenance works, ensuring jobs are completed safely, efficiently and within contractual timescales.

The role involves scheduling works, managing permits, allocating resources, supporting winter maintenance operations and acting as a key link between clients and operational teams.

Key Responsibilities

Programming & Scheduling

• Process works orders and enquiries.
• Apply for permits and update job records.
• Schedule works through Confirm and Ops Board.
• Manage maintenance tickets to meet deadlines.
• Maintain accurate job records.

Street Works Permits

• Submit permit applications within required notice periods.
• Ensure permit details, traffic management and conditions are correct.
• Manage permit approvals, modifications and extensions.
• Submit works start and stop notices on time.
• Maintain permit, FPN and overrun records.
• Prepare permit boards and road closure notices.
• Arrange advance road closure signage.

Resource Coordination

• Allocate operatives, vehicles and plant to work programmes.
• Adjust schedules for weather, breakdowns, emergencies or absence.
• Provide day-to-day support to site teams.

Winter Service

• Support treatment decisions with the Duty Manager.
• Mobilise gritting crews and confirm treatment routes.
• Participate in a winter standby rota as required.

Administration

• Log vehicle and plant defects and arrange repairs.
• Order materials and liaise with suppliers.
• Respond to client, operational and public enquiries.
• Maintain accurate operational records.

Skills & Experience

Essential

• Experience in administration, planning or scheduling.
• Competent with Microsoft Office and IT systems.
• Strong organisation and attention to detail.
• Effective verbal and written communication skills.

Desirable

• Experience with Confirm or similar systems.
• Knowledge of Street Manager and permit applications.
• Understanding of NRSWA, the Traffic Management Act and permit schemes, Highways, utilities or civil engineering experience.
• Full UK driving licence.