Trainee Lettings Consultant

Our client is an established property business seeking a motivated and customer-focused Lettings Consultant to join their growing team. This is an excellent opportunity for someone looking to start or develop a career within the property industry, with full training and support provided.

The successful candidate will play a key role in helping prospective tenants find their next home, conducting property viewings, building relationships with customers and supporting the day-to-day success of the lettings department.

Company Benefits:

• Realistic on-target earnings.
• Full training and ongoing professional development.
• Supportive and collaborative working environment.
• Company pension scheme.
• Health and wellbeing programme.
• Sick pay.
• Company events and team activities.
• Clear career progression opportunities.

Key Responsibilities:

• Building strong relationships with prospective tenants and understanding their property requirements.
• Matching customers with suitable properties and arranging viewings.
• Conducting property viewings and delivering an excellent customer experience.
• Supporting the creation of new tenancies and progressing applications.
• Managing customer enquiries via telephone, email and face-to-face interactions.
• Maintaining accurate records and updating internal systems.
• Working closely with colleagues to ensure the smooth running of the department.
• Supporting business growth through exceptional customer service and relationship management.
• Assisting with general administration and ad hoc duties as required.

Experience and Skills Requirements

• Previous experience in customer service, sales, hospitality, retail or a client-facing role would be advantageous but is not essential.
• Passionate about delivering outstanding customer service.
• Excellent communication skills, both written and verbal.
• Confident building rapport with a wide range of customers.
• Positive attitude and strong work ethic.
• Ability to work under pressure and manage multiple priorities.
• Team-oriented approach with the ability to build strong working relationships.
• Willingness to learn and develop a career within the property sector.
• Full UK Driving Licence and access to your own vehicle are essential.

If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.