Client Relationship Manager - Business Services

We are working with an established and growing accountancy practice in Sussex to recruit a Client Relationship Manager to join its Business Services team.

This is an excellent opportunity for an experienced accountancy professional to manage a varied client portfolio, build lasting relationships and contribute to the continued growth of the firm.

You will be responsible for overseeing the delivery of accounts, tax and advisory services, acting as the main point of contact for your clients and ensuring work is completed accurately, efficiently and within agreed deadlines.

Working closely with colleagues across the practice, you will also support junior team members, identify opportunities to add value and help drive improvements across the business.

Key Responsibilities

• Manage a varied portfolio of clients, building strong and long lasting relationships.
  
• Act as the main point of contact for client queries and provide proactive support and guidance.
  
• Oversee the preparation of accounts, tax returns, management accounts and other compliance services.
  
• Plan and monitor assignments to ensure deadlines, budgets and quality standards are met.
  
• Review work completed by junior team members, providing guidance and support where required.
  
• Delegate work effectively and contribute to the development of trainees and junior colleagues.
  
• Monitor work in progress, billing, recoverability and portfolio profitability.
  
• Identify opportunities to provide additional services and support clients with their wider business needs.
  
• Liaise with Managers and Directors on technical matters and advisory projects.
  
• Maintain up to date technical knowledge and contribute to improvements in processes and efficiency.
  

RequirementsWe are looking for a commercially minded and client focused professional who enjoys building relationships and taking ownership of their work.

You will ideally have:

• Experience managing a client portfolio within an accountancy practice.
  
• Strong knowledge of accounts preparation, taxation and compliance.
  
• ACA or ACCA qualification, or equivalent experience gained within practice.
  
• Excellent communication, organisational and client management skills.
  
• Experience reviewing work and supporting junior team members.
  
• Commercial awareness, including billing, budgets and profitability.
  
• Confidence using cloud accounting software and other relevant IT systems.
  
• A proactive approach and a commitment to delivering excellent client service.
  
  

Benefits£45,000 - £52,000 dependent on experience and background, negotiable.

• Parking
  
• Hybrid Working + Flexible Working
  
• 25 days annual leave + bank holidays + Birthday.
  
• Quarterly socials and actively engage in team activities.
  
• Auto-enrolment pension
  

Please contact Mark Sitton on (phone number removed),  (url removed) , or via LinkedIn for a confidential conversation. 

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