Customer Service Executive

Multiple Customer Service Executive role available | Full-time | 35 hours per week | No experience needed

Are you a people person who loves solving problems and making a real difference? Perhaps you would thrive in a friendly, supportive team where your voice is heard and your development really matters?

Well, were working with a growing financial services organisation based in the heart of Salisbury, looking for enthusiastic Customer Service Executives to join their thriving Service Centre.

This is an exciting time to join the team is expanding thanks to internal promotions, and you’ll be part of a collaborative, customer-focused department that plays a key role in the business’s success.

What you’ll be doing

As a Customer Service Executive, you’ll be part of the front-line team helping customers with their product and investment queries over the phone and by email ensuring every interaction is handled with care and professionalism.

Handle incoming calls and emails, providing clear, friendly, and accurate information

Build rapport and lasting relationships with customers, advisers, and internal teams

Go the extra mile to deliver a positive customer experience every time

Work collaboratively with colleagues to continuously improve processes and service quality

Receive full training (a fantastic 6-week programme) to set you up for success and long-term growth

About you

You don’t need years of experience just the right attitude good customer service care, confident communication skills, and an interest to learn.

Ideally this list will describe you:

A strong team player who is approachable, helpful and willing to go the extra mile.

Confidence to use your own initiative and problem-solving skills.

Ability to prioritise and remain agile with conflicting work demands.

The ability to communicate and translate the technically complex to simple and easily understood, both verbally and written.

A willingness to try new things and embrace change.

A positive but professional attitude.

Experience in customer service, administration, or financial services would be an advantage, but full training is provided.

What’s in it for you

Competitive salary + really good perks

35 hours per week, Monday–Friday, 9am–5pm

Super smart office location in Salisbury

A friendly, collaborative culture where your development really matters

Fantastic career progression opportunities this team promotes from within

A chance to be part of a respected local employer that truly values its people

If you’re ready to start a rewarding career with a growing, people-focused business, we’d love to hear from you.

Get in touch with Liam today he will guide you through the process as he is working closely with the company's department managers to select the best candidates.