Customer Care Coordinator

Permanent Customer Care Coordinator Opportunity!
  
Team Valley Location! Gateshead!
 
  
WHAT IS IN IT FOR YOU?
Annual base Salary of £29,500 per annum
37.5-hour weeks!
Monday to Friday working hours, 8.30pm-4.30pm. My client is very flexible, you can also work 8-4 or 9-5.
Full time, permanent position from day one.
20 days leave + Bank holidays + Christmas off.
This is an office-based role in Gateshead
The best in training, upskilling and self-development
Upwardly mobile business encountering consistent growth
Permanent position from day one
A clear voice within the business.
  
  
THE BUSINESS
Our client is a highly reputable home improvements business who continue to go from strength to strength. Due to continual growth, they seek to appoint an Customer service professional on a permanent basis.
  
  
THE ROLE
Coordinate day‑to‑day project activities and maintain accurate schedules

• Make introduction calls and provide ongoing customer updates
• Handle incoming enquiries and resolve issues promptly
• Prepare and issue project documentation
• Arrange and monitor remedial or follow‑up work
• Support general administration across the team

  
THE PERSON

• Confident communicator with a professional manner
• Experience in coordination, scheduling or administration (preferred)
• Good IT skills, including Microsoft Office
• Positive, customer‑focused attitude

  

TO APPLY
Please apply for this position and your CV will go direct to Westray Recruitment Group