HR Business Partner

Contract: Permanent, Hybrid
Hours: 35 per week, Monday–Friday
Salary: £42,213.23- UK , £46,434.55 - London

At MSI Reproductive Choices UK, our contact centres play a vital role in supporting people to access high‑quality, compassionate reproductive healthcare. Everything we do is grounded in our commitment to choice, dignity and delivering a positive experience for every client who contacts us.

We are currently recruiting one full‑time HR Business Partner to support our Contact Centre colleagues. The role is open to candidates based in Bristol or Rotherham, with the location confirmed based on where the strongest candidate is based. Regular travel between sites will be required to support collaboration and consistent ways of working.

What You’ll Be Doing 

In this influential role, you’ll partner closely with senior leaders and stakeholder across your designated region, providing expert HR guidance and enabling them to deliver on our organisational goals. You will:

• Deliver strategic HR initiatives aligned with MSI UK’s mission and values
• Lead on employee relations, ensuring a high‑quality, values-led and legally compliant approach
• Shape people policies and programmes that build culture, capability and engagement
• Drive HR service excellence, contributing to a collaborative, high‑performing HR team

 You’ll be a visible, proactive partner—supporting managers, coaching colleagues, and helping create the conditions for success.

About You 

You’re an experienced, people-centred HR professional—ideally CIPD Level 7 qualified—with a passion for making a positive impact. You’ll bring:

• Significant HR and employment law knowledge
• Advanced experience leading complex employee relations matters
• Excellent communication skills and confidence using HR systems
• A high level of discretion, integrity, and self‑motivation
• The ability to work autonomously while building strong relationships

 

Why You’ll Love Working With Us 

We’re committed to supporting, developing and recognising our people. When you join MSI UK, you’ll benefit from:

 Financial Benefits

• Competitive salary
• Up to 5% employer pension contribution
• Fast expense reimbursement (within 10 days)

 Work–Life Balance

• 25 days annual leave + an extra day for your birthday
• Buy and sell annual leave scheme
• Family‑friendly policies

 Rewards & Perks

• Long‑service recognition
• Discounts at 4,000+ retailers through Blue Light Card

 Health & Wellbeing

• 24/7 GP access
• Employee Assistance Programme

 Career Development

• Paid learning and development opportunities
• Accredited apprenticeships
• Clear pathways for career progression

Ready to Make an Impact?

If you’re passionate about improving colleague experience and enabling organisational success, we’d love to hear from you.

Apply now and help shape the future of HR at MSI UK.