Global Product Owner - IT Service Management

We're seeking a Global Product Owner to lead the evolution of a global IT Service Desk, combining ownership of the ITSM platform with accountability for service performance, user experience, and operational excellence. You'll define the product roadmap, govern key ITIL processes, manage strategic service partners, and drive automation and AI initiatives that transform how IT support is delivered worldwide. Client Details Our client is a global engineering and manufacturing organisation undergoing an exciting technology transformation.

Read the full job description on CV-Library →