MM/PP SAP Support

SAP Support Specialist

Remote

Full-time | Permanent

Are you ready to make an impact in a global SAP environment? We are looking for an SAP Support Specialist with hands-on S/4HANA experience to join our dynamic support team. If you’re experienced in Finance, Procurement, Supply Chain, Logistics, or Manufacturing, and thrive in a support-driven organization, this role is for you.

What You’ll Do:

• Provide 2nd-level support for business users across SAP S/4HANA in the following areas: Finance (FI/CO), Supply Chain & Logistics (MM, SD, WM, Ariba), Manufacturing (PP, PM).

• Troubleshoot and resolve functional issues in SAP modules with a focus on user satisfaction and service levels.

• Work within an ITIL-aligned support organization, handling incidents, service requests, and change requests.

• Collaborate closely with global business process experts, consultants, and technical teams.

• Document solutions, perform root cause analysis, and support knowledge sharing within the team.

• Support or contribute to SAP Public Cloud rollouts and related integrations.

• Be comfortable learning and supporting other SAP modules as required.

What You Bring:

• Hands-on experience with SAP S/4HANA in a support or operations role – mandatory.

• Proficiency in at least two of the following functional areas: Finance (FI/CO), Supply Chain & Logistics (MM, SD, WM, Ariba), Manufacturing (PP, PM).

• Experience working in an SAP support team or shared service organization.

• Solid understanding of ITIL processes and incident management tools (e.g., ServiceNow, Jira, Remedy).

• Strong analytical and communication skills to liaise with both business and IT stakeholders.

• Good command of English.

Preferred / Nice to Have:

• Experience with SAP Public Cloud environments and BTP.

• Familiarity with other SAP tools and solutions such as SAP Ariba (Procurement), SAP Concur (Travel & Expenses), SAP Integrated Product Development (IPD), SAP Central Invoice Management (CIM), and SAP Cloud ALM (Application Lifecycle Management).

• ITIL Foundation certification.

• Relevant SAP certifications.

• Exposure to SAP Fiori apps, roles, and authorisations.