Quality Assurance Inspector

We are recruiting a Quality Assurance Inspector for an established social housing provider based in Walton-on-Thames, supporting their property services and repairs team!

As a Quality Assurance Inspector, you will be responsible for inspecting completed repairs and maintenance works, ensuring work is delivered to the required standards and identifying any defects or areas requiring remedial action. You will work closely with contractors, internal teams and residents to ensure properties are maintained to a high standard.

This is an excellent opportunity for an experienced Quality Assurance Inspector to join a well-established social housing provider in a role offering the opportunity to make a real difference to the quality of residents’ homes.

What’s on offer:

• Salary: Competitive, depending on experience
• Location: Walton-on-Thames, Surrey
• Working pattern: Monday to Friday
• Contract: To be confirmed
• Pension scheme
• Generous annual leave entitlement
• Excellent benefits package
• Opportunities for professional development
• Established and supportive organisation

Our client is an established social housing provider responsible for managing and maintaining a large portfolio of residential properties. The organisation is committed to providing safe, high-quality homes and delivering an excellent service to residents.

As a Quality Assurance Inspector, you will carry out inspections of completed repairs and maintenance works, ensuring contractors meet the required standards of workmanship, compliance and service delivery. You will identify defects, arrange remedial works where necessary and help drive continuous improvements in the quality of repairs across the housing portfolio.

Key responsibilities include:

• Inspecting completed responsive repairs and maintenance works
• Assessing the quality of workmanship and ensuring compliance with required standards
• Identifying defects, poor workmanship and incomplete repairs
• Instructing and monitoring remedial works where required
• Liaising with contractors to address quality issues and improve performance
• Ensuring works are completed in line with specifications and relevant requirements
• Carrying out property inspections and recording findings accurately
• Monitoring contractor performance and identifying recurring issues
• Communicating with residents and internal teams regarding repair outcomes
• Maintaining accurate inspection records, reports and photographic evidence
• Supporting continuous improvement across repairs and maintenance services
• Ensuring value for money and a high standard of service delivery

The successful Quality Assurance Inspector will have:

• Experience inspecting repairs and maintenance works within residential properties
• A strong understanding of building maintenance, property repairs and workmanship standards
• The ability to identify defects and assess the quality of completed works
• Experience working with contractors and challenging poor-quality work where necessary
• Knowledge of responsive repairs and planned maintenance processes
• Strong communication and stakeholder management skills
• Good organisational skills and the ability to manage inspections independently
• Experience within social housing or a similar residential property environment
• Relevant construction, surveying or building qualifications are desirable
• A full UK driving licence and access to transport may be beneficial, depending on operational requirements

This role would suit an experienced Quality Assurance Inspector who takes pride in maintaining high standards, has a keen eye for detail and is confident holding contractors accountable for the quality of their work.

If this role sounds of interest to you, please get in touch with Fatima on (phone number removed) or email me on (url removed)!