New todayPermanent
Contact Channel CX Lead
🏢 Pertemps Thames Water|📍 Reading
Salary
£70000/annum
Posted
Today
Closes
20 Nov
Applications
none
About this role
Are you passionate about transforming customer experiences across every contact channel? As our Contact Channel CX Lead, you’ll be at the heart of shaping how our customers interact with us, ensuring the right message reaches the right person, at the right time, through the right channel. You’ll lead the charge in breaking down silos, knitting together journeys and channels to deliver seamless, engaging, and cost-effective experiences.
Key skills mentioned
AwsGitAgileSalesMarketingExcelSapManagementLeadershipCommunicationDrivingCare
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