Service Architect - ITSM

ITSM Service Architect - HALOITSM Nicholas Howard are delighted to be seeking an experienced ITSM Service Architect to act as the design authority for a HaloITSM implementation, owning the end-to-end service management model and ensuring processes, data, configuration and integrations align with ITIL best practice. Key Responsibilities Define the target ITSM operating model across Incident, Service Request, Problem, Change, Knowledge, Service Level, Asset and Configuration Management.

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