Service Desk Analyst / Helpdesk Analyst

Service Desk Analyst / Helpdesk Analyst Duration: To 29th January 2027 initially Rate: £146.25 - £160.77 per day (NHS Band 4) IR35: In scopeLocation: Wakefield - On site We are seeking an experienced and customer-focused Service Desk Analyst to provide first-line IT support within a busy operational environment. Act as the first point of contact for IT incidents and service requests. Provide support via telephone, email, self-service portal and walk-up channels. Log, prioritise and manage incidents using a Service Management system.

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