Customer Experience Manager

Join Royal & Derngate as our next Customer Experience Manager. If you're passionate about delivering exceptional customer service, leading high-performing teams, and creating memorable visitor experiences, this is your chance to make a real impact in one of the region's leading cultural venues. About the Role Key Task Areas: Customer Experience & Customer Journey • Lead delivery of an exceptional customer experience across both venues. • Maintain a visible, approachable presence, particularly during busy periods.

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