Complaints Officer

Location: London Salary: Competitive, dependent on experience Contract: Temporary 3-6 Months Start Date: Immediate start preferred Working Pattern: Full-time, hybrid working may be available About the Role We are currently recruiting an experienced Complaints Officer to join a busy social housing organisation on a temporary contract. The successful candidate will manage resident complaints from initial receipt through to resolution, ensuring investigations are thorough, responses are accurate and cases are resolved within agreed timescales.

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