Interim Head of Complaints

The Opportunity: Avalon is seeking an influential, strategic Head of Complaints for a 2-3 month interim assignment. Operating on a hybrid working basis, this role requires occasional travel across UK sites, providing regular support to operations teams in Liverpool and London. This is a hybrid post, with one site as your main hub and travel paid to the alternative. In this critical leadership post, you will serve as the strategic lead for complaint resolution across the housing group, driving…

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