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Complaints Officer

🏢 Vivid Resourcing Ltd |📍 Basildon Essex
Salary
£32/hour
Posted
Yesterday
Closes
12 Nov
Applications
<10

About this role

What you'll be doing Investigating and resolving Stage 1 and Stage 2 complaints in line with the Housing Ombudsman Complaint Handling Code Carrying out thorough, evidence-based investigations using tenancy records, repairs history, policies and correspondence Writing clear, empathetic and well-reasoned complaint responses Acting as the main point of contact for residents throughout the complaints process Managing Housing Ombudsman enquiries and investigations – preparing evidence, case files and…

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Key skills mentioned

ExcelManagementHr

Complaints job market in Basildon Essex

Live vacancies
24
Salary range
£24,500 – £57,500
Typical salary
£40,000
Most common
Permanent
Other employers hiring complaintss in Basildon Essex:
Reed Specialist Recruitment4Recruitment ServicesWE TalentCarrington WestFocus ResourcingHarrow Green

Based on 24 live complaints vacancies in Basildon Essex, updated daily.

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