Customer Care - Marketing Team

Full job description Marketing Team Customer Service - Ecommerce £27,000 | Loughton | Hybrid | Full-time Love dealing with clients? Know how to turn a customer query into a great experience? We’re looking for a proactive, friendly Customer Service candidate to join a growing e-commerce team. What you’ll be doing: • Helping customers via email, live chat and social media, including Instagram and TikTok. • Resolving order, delivery, return, exchange and refund queries. • Working with warehouse teams and couriers to keep orders on track.

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