Customer Service Representative

Key responsibilities include: Handle customer enquiries on the phone, face to face and by email. Take new booking orders. Data entry on CRM system – ensuring accuracy and efficiency. Take card payments using secure portal and PayByLink. Issue work to drivers and calmly deal with service issues as they arise. Welcome, induct and host visitors. Administrative support throughout the business. About you You enjoy helping people and are confident in building strong, trusting relationships.

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