Customer service Advisor

Customer Service Act as the first point of contact for customers via telephone, email channels. Deliver excellent customer service by responding to enquiries promptly, accurately, and professionally. Resolve customer enquiries at the first point of contact wherever possible. Escalate complex cases to the appropriate department when necessary. Maintain customer confidentiality and comply with GDPR and Data Protection requirements. Handle complaints and challenging situations with empathy, patience, and professionalism.

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Based on 25 live customer vacancies in Dudley West Midlands, updated daily.