Customer Service Team Leader

Main Purpose of Role: To provide day-to-day leadership and management of Cogent’s Customer Service Team, ensuring the delivery of a high-quality, efficient and customer-focused service. The role is responsible for overseeing customer service operations, including order processing, contract management, customer issue resolution, database management and administrative support, while driving accuracy, continuous improvement and effective collaboration across the business.

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Based on 24 live customer vacancies in Ch3 Broxton Cheshire West And Chester, updated daily.