Contract
IT Service Delivery Manager (FTC)
🏢 JAC Recruitment|📍 London
Salary
£60000 - £65000/annum
Posted
2 weeks ago
Closes
26 Oct
Applications
10+
About this role
Company: Retail Company Position: IT Service Delivery Manager Contract: 1-year fixed term contract Location: London or Amsterdam (Hybrid) Salary: 55,000 – 65,000 GBP + 10% Bonus Job responsibilities: 1. Service Desk & Incident Management L1 triage & ownership: Act as regional L1 triage layer — validate severity/impact, capture data and route incidents to the correct resolver group, keeping knowledge and control within future autonomy. Major incident management: Coordinate major incidents end-to-end (e.g.
Key skills mentioned
ManagementCommunicationRetailDrivingCareHrProcurementDeliveryManagerReporting
Service job market in London
Live vacancies
25
Salary range
£28,148 – £65,000
Typical salary
£41,200
Most common
Permanent
Other employers hiring services in London:
VeoliaOtisproAV LimitedPeabodyBDO UKSimply Hire Ltd
Based on 25 live service vacancies in London, updated daily.
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