Patient Advice and Liaison Service (PALS)/Complaint

Job Title: Patient Advice and Liaison Service (PALS)/Complaint Trust Location: Buckinghamshire Healthcare NHS Trust Location: Stoke Mandeville Hospital or Amersham Hospital – flexible and willing to work at either location. Hours: 30 hours per week Working Pattern: Monday- Friday, 9AM - 5pm, 8AM- 4PM Duration: 3 Months MAIN PURPOSE OF THE POST The Patient Relations Officer (PALS)/Complaints is a patient-facing role helping patients with detailed enquiries by telephone, email, letter and face-to-face.

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