Closing soonPermanent

Contact Centre Team Leader

🏢 GreenSquareAccord|📍 Birmingham West Midlands (county)
Salary
£33000 - £36000/annum
Posted
2 weeks ago
Closes
20 Oct
Applications
10+

About this role

Lead a new team and make a difference We’re looking for an experienced Contact Centre Team Leader to help launch our new Birmingham contact centre at Brindley Place. This is a hybrid role with an expectation to work in the office twice a week. You’ll lead and develop a team of Customer Service Officers, helping them deliver excellent service across phone, email and digital channels. You’ll coach and motivate colleagues, use performance data and KPIs to improve results, and make…

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Key skills mentioned

GitExcelLeadershipCommunicationCustomer serviceLead

Contact job market in Birmingham West Midlands (county)

Live vacancies
19
Salary range
£26,159 – £90,000
Typical salary
£57,500
Most common
Temporary
Other employers hiring contacts in Birmingham West Midlands (county):
Pertemps Wolverhampton and WalsallAdeccoPro Social Partners LtdAspire PeopleAffinity Staff LimitedLeaders in Care

Based on 19 live contact vacancies in Birmingham West Midlands (county), updated daily.

Apply for this role

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