Closing soonPermanent

2nd line Service Desk Team Leader

🏢 ECS Resource Group Ltd|📍 Solihull West Midlands
Salary
£47000 - £48000/annum + 20% Shift Allowance (£48,000 OTE)
Posted
3 weeks ago
Closes
19 Oct
Applications
10+

About this role

2nd line Service Desk Team Leader Solihull, West Midlands £40,000 + 20% Shift Allowance (£48,000 OTE) Permanent | 4 on / 4 off Shift Pattern 12-hour shifts (7am-7pm & 7pm-7am) We're looking for a Service Desk Shift Manager to lead one of our 24/7 support teams, managing a group of IT and Network Engineers while ensuring exceptional customer service and SLA performance. This is an ideal opportunity for someone with an MSP background who enjoys developing people, driving service excellence, and remaining technically involved when required.

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Key skills mentioned

AzureExcelManagementLeadershipCommunicationCustomer serviceDrivingSecurityHrRecruitmentDeliveryDegree

Line job market in Solihull West Midlands

Live vacancies
24
Salary range
£29,789 – £60,000
Typical salary
£35,200
Most common
Permanent
Other employers hiring lines in Solihull West Midlands:
GreencoreRise Technical RecruitmentVIQU ITConcept Recruitment Group LtdWinner RecruitmentPertemps Birmingham Industrial

Based on 24 live line vacancies in Solihull West Midlands, updated daily.

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