1st Line Support Engineer job interview thank you letter example is free and fully editable. You can download this sample to your PC or phone and start editing it as suitable.
Skills to become an IT Support Person
- excellent IT skills
- an in-depth knowledge of the computer systems and software that your clients use
- excellent communication and customer care skills
- strong problem-solving skills
- the ability to explain technical solutions clearly
- good organisational skills
- the ability to keep accurate work records
- a commitment to continually update your skills and knowledge.
You could find opportunities with software or equipment suppliers, IT maintenance companies, or colleges and universities.
With experience, you could progress to more senior positions, such as team leader, section leader or departmental manager. You could also use this job as a stepping stone into other areas of IT, for example, network engineering, database administration, training or technical sales.
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